WEB DETECTIVE FREQUENTLY ASKED QUESTIONS FILE


QUESTION
What exactly do I get with Web Detective?

ANSWER
You get access to a paid members area that includes thousands of free and fee-based informational and search possibilities on the Internet. We include both free searches and fee-based ones to give you a one-stop shop for as many relevant resources as we can find. You choose which ones you want to use. You might be surprised at the information that is out there and with Web Detective, you can gain access to it in one place. Plus, the paid members area is constantly updated. Each month, we update the Members letter to highlight the new searches that we have added in the past 30 days so you can see what is new and what is coming up in the next month.

QUESTION
Why should I pay for Web Detective when there are many free sources of information on the Internet?

ANSWER
There is certainly a lot of information on the Internet but there is also a lot of junk, too. Why waste your time looking over numerous search results when Web Detective's paid members area has narrowed down the list for you and can point you in the right direction quickly? Web Detective has been online since 1995 so we're the leader in online investigative searches and we're working hard to remain number one!

QUESTION
Do you need to have the Social Security numbers of the people you want to investigate or can you search with just the persons name and address?

ANSWER
No, in most cases you only need a name to do searches. Sometimes just a last name will get you started. Of course, the more information you have to start with the better your chances are going to be for success. And no again, you will not have to pay extra for every search. There are many free searches that you will have access to.

QUESTION
Can I obtain someone's Social Security number using your service?

ANSWER
The answer is probably not. Unless you are in law enforcement, or otherwise qualified to obtain a person's SS number, that information is simply unattainable by the average person and there is a good reason for that. If someone can get your SS number then they could also be well on the way to stealing your entire identity if they were so inclined. If everyone could obtain Social Security numbers then just imagine what a huge problem identity theft would be. However, our service does link you to Social Security checks. With this tool you can check a SS number and see if it is valid, whether the owner is alive or dead, where and when it was issued and so forth.

QUESTION
You respond to my emails right away even if I send them in the middle of the night. Do you ever sleep?

ANSWER
NO! Seriously though, we try to respond to all emails as quickly as possible. We almost always respond within 24 hours even if it is a weekend or we have an emergency that takes us out of the office.

QUESTION
Do you cover areas outside the USA?

ANSWER
Yes indeed. We have connections to investigation sites in the UK and Canada (lots of resources for these 2 countries), Australia and many more countries around the world.

QUESTION
Are there additional fees for searches in addition to the membership fee?

ANSWER
You will not be charged an additional fee from our company beyond the initial membership fee. Many searches are free but yes, there are searches that require an additional fee that would be paid to the provider of the search. Some information belonging to 3rd parties is just not obtainable without paying a fee for it. Many fees you'll run into are centered around obtaining hard copies of documents or access to private, third party databases.

QUESTION
Will anyone know I am investigating them?

ANSWER
Nobody will ever be able to find out that you are investigating them. Our site is totally private and you will be completely anonymous when using our service.

QUESTION
How often do you update your service?

ANSWER
Just about every day. Our staff is constantly working on the site, adding information, and checking links. We have the best investigative bookmark site on the web and we want to keep it that way!

QUESTION
Do you ever rebill me?

ANSWER
No. We only bill you one time for your initial membership fee. It is good for unlimited lifetime. You will not be billed again by our company for this service.

QUESTION
Is it legal to use Web Detective?

ANSWER
Absolutely. The Federal Freedom of Information Act allows for the public viewing of thousands of types of records, be they criminal, property, background, whatever. None of the Web Detective resources are illegal, or will allow you to perform an illegal search.

QUESTION
Is Web Detective a complicated program?

ANSWER
Absolutely not. The paid members area is very easy to use. Even a total Internet beginner can use our paid members area with no problems at all. We give you detailed, step-by-step instructions for conducting even the toughest and most complicated investigations.

QUESTION
Do you have some real testimonials from real users?

ANSWER
Yes indeed. Here are a few recent ones:

Thanx, I just didn't think to take the URL with me. Thanx also for the quick response. I'm pretty impressed with you guys after only a couple of days! Bill Worthy

Very nice layout and most every query possible available. Definitely worth the subscription fee. Thanks again, Tom

I've found your website to be very helpful and a wealth of information
thanks again,
stephanie criner

Just wanted to say I have used your site on numerous occasions and find it very helpful. I operate a private detective agency and have found lots of free information that would have otherwise cost me. Thank you

Rick Huffman
FourJs Private Detective agency
RNH

I wanted to let you know that one of your links was exactly what I needed. I probably could have found it after a lot of frustrated hunting, but I am far happier having been led right to it within 5 minutes of signing up for your site. Thanks!
Thank you for your prompt and kind consideration. I truly appreciate your professionalism and kind honesty.

Regards,
Murni Mastan

Dear Sirs,
Your company helped me locate my father about 2 years ago.
Thanks! Lynne Wooten

Thanks, I located the person I needed within 5 minutes. My 41 year-old daughter's deadbeat dad who I left 35 years ago. He's still a deadbeat. Lucille this is the most fantastic thing i have EVER EXPERIENCED-I AM A 20 YEAR DETECTIVE AND THIS IS SIMPLY ..GREAT!!!!!!!!!

I just wanted to say thank you for your prompt and courteous response. Your actions have proven to be very professional in a business world where professionalism seems to be a thing of the past. Thank you very much.
Sincerely, Jason Davis

Just wanted to let you know that I subscribed to the Web Detective Portal and it led me to an unclaimed funds section where I found over $1,000+ in lost monies that are now being sent to me by the State of Florida. The membership fee paid for itself in 24 hours! THANKS - Jim 1st

Hi there, I know that I am not too intelligent with all of this fancy stuff--but I want you to know that thanks to your help I have found two people for my cousin--and he had lost contact with for many years.
Thank you.

You guys are very professional and courteous and I would purchase future products from you without any hesitation.
Thanks, Andy

QUESTION:
I have a question that is not answered above. How do I get it answered?

ANSWER:
 Access Our HelpDesk and for contact information.



Used by over 20,000 Online Investigators Worldwide Since 1995


Web Detective™
Razoreye Media Group, a Pandomar company
4152 Meridian St, #105 - PMB 435
Bellingham, WA, USA 98226